When I was given employee number 206686, it wasn’t just a digit—it was a dream come true. I had just been hired at Metro Gaisano, now known as Metro Department Store, Cebu’s most prestigious retail haven. Even as a high school student, I had always admired this iconic store, and now, I was part of its legacy.
My journey began as a bagger at the bustling Metro Supermarket. Every Cebuano knows how chaotic it can get, but I thrived in the energy. I mastered the art of packing groceries, even learning the baggers’ secret of cutting binding straws without scissors. It was humble work, but it taught me discipline and resilience.
After my first contract, I was assigned to the Furniture and Fixture Department on the 6th floor. This was where I discovered my passion for marketing and sales. Metro instilled in me a powerful mantra: “The customer isn’t always right, but they have the right to be treated right.” This became my guiding principle. Whether I was selling a luxurious sofa or a simple plastic stool, I treated every customer with respect and honesty. I learned to look beyond appearances—whether someone wore torn jeans or a designer dress, they deserved the same level of care.
My supervisor, Ms. Dino (code 701), taught me one of the most valuable lessons: “Entertain every customer well, even if they’re just window shopping. When they’re ready to buy, they’ll remember how you made them feel.” And she was right. I consistently hit my daily quota of ₱20,000, and during midnight sales, I even tripled it. The joy of connecting with people and helping them find what they needed fueled me.
Later, I moved to the linen section as a sales associate and warehouse in-charge. Each role added layers to my skills and deepened my love for the retail world. Metro Gaisano didn’t just give me a job—it shaped who I am today. It ignited a fire in me for marketing and sales, a passion that still burns brightly.
Even now, whenever homesickness hits, I find myself drawn to Metro Market Market. The sight of those mint green uniforms and the familiar jingle, “There’s something for you at the Metro,” brings me back to a place that feels like home.
206686 isn’t just a number—it’s a reminder of where I started, the lessons I learned, and the dreams I continue to chase. Metro Gaisano will always be a part of my story, and for that, I am forever grateful.
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